Privacy Policy

Kahuna Casino respects the importance of your privacy and aims to handle personal information responsibly. This policy applies to information collected through the Kahuna Casino website, account services, customer support channels and related online features. It should be read together with any applicable terms and conditions and responsible gaming information available on the website.

Personal information means information that identifies you or could reasonably be connected with you. The information collected will depend on how you use the website, the services you request, the checks that apply to your account and the choices you make about communications. You may be asked to provide information before some account, payment or support features can be used.

This policy is written in general terms because the information handled may vary between players and over time. If a particular request cannot be completed, or if further information is needed to confirm your identity, the relevant details can be explained when you contact privacy support.

Kahuna Casino may use personal information for purposes connected with providing and managing the services. These purposes can include creating and administering your account, processing transactions, responding to questions, maintaining account security and providing information about the website. Information may also be used to understand website performance and improve the player experience.

Personal information may be used to complete verification and anti-fraud checks. These checks help confirm that account activity is genuine, identify unusual or unauthorised activity, protect players and the website, and support the prevention of financial crime and other misuse. Information may also be used to investigate disputes, enforce applicable terms and conditions, and keep accurate business and transaction records.

Some information is needed to meet legal, regulatory or compliance obligations that apply to gambling and payment services. This may include identity and age checks, transaction monitoring, responding to lawful requests, maintaining audit records and supporting investigations. If required information is not provided, certain account or transaction functions may not be available.

Information may be shared where reasonably necessary with service providers that support website hosting, identity verification, payment processing, fraud prevention, information technology, customer support, communications or security. Those providers should only receive information relevant to the service they provide and may be required to handle it securely. Information may also be disclosed where required or permitted by law, to protect rights and safety, or in connection with a suspected breach, fraud or other misuse.

Appropriate technical and organisational measures are used to help protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No online service can guarantee complete security, so players should protect their login details, use a secure device and avoid sharing passwords or verification codes. If you believe your account or personal information may have been compromised, contact support promptly.

Personal information is kept only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment and transaction records must be kept for a period required by law even after an account is closed. Once information is no longer required, it may be securely deleted, anonymised or otherwise disposed of in line with applicable requirements.

Subject to applicable requirements and reasonable verification, you may have rights relating to the personal information held about you. You can ask to access information, request that inaccurate or incomplete information is corrected, request deletion of information that no longer needs to be kept, and withdraw consent to marketing communications.

• Access: ask for a copy of personal information held about you and, where appropriate, an explanation of how it is used.
• Correction: ask for inaccurate, outdated or incomplete information to be corrected or updated.
• Deletion: ask for personal information to be deleted where it is no longer needed or there is another valid reason for the request.
• Marketing consent: withdraw consent to marketing communications at any time. You may also use an unsubscribe option included in a marketing message where one is available.

To exercise these rights, or to ask a question about this Privacy Policy, email support@kahunacasino.best. Please describe your request clearly and provide enough information for the relevant account to be identified. For security, we may need to verify your identity before providing information or making changes. This helps prevent personal information from being disclosed to the wrong person.

Withdrawing consent to marketing will stop future marketing use based on that consent, but it may not affect communications that are necessary for your account, transactions, security, support or other service-related matters. A request for deletion may also be limited where information must be retained for legal, security, dispute resolution, fraud prevention or record-keeping purposes. Where a request cannot be completed in full, the reason can be explained.

Kahuna Casino may update this Privacy Policy when its services, technology or information-handling practices change. The current version will be made available on the website. Players should review this page from time to time so they remain informed about how personal information may be handled. Continued use of the website after an update may be subject to the revised policy, to the extent permitted by applicable requirements.